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Micro Scooter charges £2.99 for each scooter order, this is a standard charge for any number of items purchased to be delivered in the UK, all foreign orders may be subject to additional charges.
Please contact us regarding any questions you have about any purchase.
www.microscooter.org.uk uses paypal as its online payment facility, this gives you the ultimate payment protection for your details as this is
used via the largest ecommerce facility in the world, ie ebay.
We do not hold any of your payment details apart from the email address used to pay for the scooter or parts you have ordered.
International Shipping
For single scooter and multiple scooter orders the costs are as below, smaller items such as wheels and bearings will usually go on our standard charge worldwide.
Highlands & Islands of Scotland - £ 12.90
Channel Islands - £ 12.99
Northern Island & BPFO - £ 13.90
Isles of Scilly & Isle of Man - £ 15.90
Belgium, Holland, Luxembourg - £ 24.95
France, Germany, Denmark - £ 21.90
Italy, Spain, Portgual - £ 24.99
Greece - £ 49.99
Anywhere else in Europe - £ 34.99
Please check how much your shipping will cost on this site :-
Shipping Quotes
While we have 99% of all scooters in stock at all times, sometimes we do have a the odd item out of stock and delivery can be up to 14
days, please email for a shipping quote.
Returns
All costs of none faulty returns will be covered by the customer.
All items that require a return will need a Returns Number ( RN ) that should be clearly displayed on the packaging, please email for a valid RN.
A full refund or, if preferred, exchange of equal value is guaranteed for customers returning products within 7 days of delivery when purchased through the website or phone orders via the shop.
If any exchange or refund is required then you should return the item to us, ensuring a copy of an email or confirmation.
Items must be well packed and returned by an insured delivery service and clearly marked for the attention of the Mail Order Dept.
We will not accept responsibility for lost parcels, or postal charges incurred when returning goods and we do have the right to refuse an exchange or refund, if we consider the goods have not been treated in accordance with the instructions provided with them.
* We will happily refund or exchange any item purchased here at Micro Scooter
* We make no charge for returns . there is no restocking fee
* Returned goods must be unused, in a saleable condition and in their original packaging
* All returns must have a completed returns form enclosed in the item
* We will credit the original payment method we have on file as soon as the item is returned to us - the refund however may take up to 21 working days to appear on your statement due to the difference in bank transfer procedures.
* If original payment was via PayPal we will credit the PayPal account that the order was placed with.
If you return an item to us that is faulty, which you did not order, or for any other reason that is our fault, we will also pay for the cost of the return postage. If this happens, please contact us first and we will let you know how you should send the item to us.
Guarantees
All our products are covered under a manufactures guarantee, due to the amount of different products and different manufactures on the site, please contact us for the guarantee on your chosen item.
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